On July 16, 2014 I embarked on my journey to Hong Kong with American Airlines. I was a media guest to test their new service from Dallas International Airport to Hong Kong International Airport. Opinions and thoughts are my own.
Some of you may be aware and some of you may not be but I will share the news for the new readers. I recently went back to Hong Kong with American Airlines as they invited me to test their new service from Dallas To Hong Kong as they fly their flagship aircraft 777-300ER. I love Hong Kong and American Airlines is my home away from home and my Executive Platinum Status is one of the amazing perks of spending most of time up in the air than in the ground. When I first received this offer from American I was speechless but I didn’t hesitate and simply agreed and accepted their offer. The Journey was going to be long and the trip was going to be short, just 48 hours to discover the best of Hong Kong with the help of the Hong Kong Tourism Board, as we promote the American Airlines campaign “Choose Your Hong Kong”.
I arrived to Dallas International Airport ahead of time with 4 hours to go before my flight – American has a daily service to Hong Kong on AA137 with a 12:40pm departure. Once I arrived to the airport, it was time to begin the check in process and I was headed to the Priority check in counter. There was an agent before entering the line asking if you are flying First/Business class or if you are an American Airlines elite, I simply showed my Executive Platinum Card and I was on my way to the line.
DFW American Airlines Check in Counter:
The line for check in was rather short and It didn’t take longer than 15 minutes for my turn to come.
Before I knew it – I was called to check in and the agent was friendly, caring and attentive. The process took just 5 minutes for her to check me in, she handed me my boarding pass & I was clear to go.
Boarding Pass and Passport and shortly after off to Hong Kong.
I was departing from Gate D23 and I made my way to the American Airlines Admirals Club “D Concourse” and it worked perfect because the lounge is located right next to my departure gate. Keep in mind there are many ways to access the Admirals Club and here are the following: Having the Club membership, having the American Airlines Citi Executive Card or simply by flying Premium Cabin on the same day of your flight. Due that I was flying Business Class my access was granted.
American Airlines Admirals Club Main Entrance:
You will then proceed inside the doors and enter the lounge. You will be greeted by the friendly agents on duty. They were very caring and attentive. I have connected through Dallas multiples times and some of the friendliest agents are at the Admirals Club, they go far and beyond to meet your needs and wants and make you feel just at home. The check in process took 5 minutes and shortly after I was on route to the lounge.
Check in Counter at the Admirals Club:
Once you are all checked in, make your way to the elevators taking you to the lounge floor.
Once out of the elevators, the first thing you will see is the Premium Services desk also known as the “AAngels desk” a big shout out to agent Tina for her outgoing support and always helping me with my needs and wants while visiting the lounge. A great thing about the Premium Services is that they can help you with anything you need during your visit to the lounge. Wether accommodating a shower room, rebook you on flights or simply be there to help incase something doesn’t go as planned. If you need to shave prior to departure, simply ask the agent and she will hand you the razors and shaving cream. Do you need your clothes to get dry up incase of an incident? They can get that taken care for you. The AAngels are the life saver for us frequent flyers.
Premium Services Desk Admirals Club:
The DFW Admirals Club lounge is spacious featuring a variety of sitting for their passengers. I particularly LOVE this lounge because of the incredible tarmac view it has. I am able to see the heavies land and take off. The seats are comfortable and each section of the lounge has their charging station so you can plug in your device at anytime. Within the lounge you will be able to find the Business center and also a comfortable family lounge room.
Admirals Club Forth Worth Sitting Overview:
My Beautiful ride to Hong Kong – American Airlines 777-300ER – As she’s getting prepared for the long haul. Seen from the lounge.
The Admirals Club also has a fantastic bar with a great group of staff on duty – They were all very attentive and their service was fast and efficient. During peak hours of traveling the lounge tends to fill up.
Admirals Club Bar & Features:
Computers are also accessible on a first come first serve basis, they are also located by the bar lounge section.
Within the bar section of the lounge, there is more seating available and it’s normally not very crowded. Plenty of seats available and also,very comfortable.
If you are an Admirals club regular like myself, you are aware of their refreshments and snacks. While at the lounge you can always ask for complimentary sodas, wines and beer. But if you aren’t in the mood for those, you can simply enjoy their refreshing lemon water, grab some fruits or their famous pretzels they usually have. There is also a coffee machine where you can prepare your coffee the way you like it. The snack and refreshment section is always changing throughout the day with different snacks and drinks so keep an eye on those throughout the day if you happen to have a long lay over.
After spending 2 hours and 30 minutes at The Admirals Club, my time to head out to the gate arrived as the agents announced that my flight was getting ready to board. One thing I also like about the Dallas lounge is that they keep you informed about your flight prior to the boarding process. Some Admirals Club don’t do announcements but DFW does and for me thats always a plus as sometimes we can get carried away with work or other distractions within the facility. For those connecting in Dallas International Airport, make sure you visit the Admirals Club prior to departure especially if your flight is departing on the D gates.
On my upcoming blog post – I will share the boarding process, my time on board before departure and my trip report on route to Hong Kong from Dallas during the 16 hour and 14 minute flight.